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At AUX, we know the show must go on. That’s why our support doesn’t stop at the sale—it’s built into everything we do. From quick-start guides and troubleshooting tips to warranty service and real-time assistance, we’re here to keep your sound flawless. Whether you’re setting up your first mixer or running a full-scale live event, AUX Support is your backstage crew, ready whenever you need us.
Every AUX product comes with a solid warranty because we stand behind our gear. If you ever need a repair, our authorized service team will get you back up and running quickly. Standard 1-year warranty on all products Extended coverage available on select models Easy claim process through our global support network
Got a question? We’ve probably heard it before. Explore our FAQs for quick fixes and pro tips, from connecting your AUX mixer to setting up line arrays for live shows.
Register your AUX gear today to unlock faster support, priority service, and extended coverage on select models.
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All manuals, drivers, and guides are available in the Downloads section of our website.
You can register your product using the Warranty Registration form on our website. Keep your purchase invoice handy.
Most AUX products come with a 1-year international warranty. Warranty terms may vary by region.
Visit the Service Request page and fill in your product details. Our support team will guide you to the nearest service centre.
Original spares and accessories are available only through authorised AUX dealers and service partners.
Yes. AUX has service partners across UK, Europe, China and middle east with expanding networks worldwide.
Yes. Models like the NPX and HERO Series feature USB recording, playback, and sound card support.
Absolutely. AUX products are designed with universal connectivity and work seamlessly with leading brands.
Every AUX product has a unique serial number and official packaging. Registering online confirms authenticity.
AUX regularly conducts workshops, demo sessions, and training events through dealers and partners.
Accessories vary by product. Common inclusions are power cables, manuals, and rack brackets.
Yes. Fill out the Business Enquiry Form on our Contact page. Our sales team will reach out with details.
You can reach us via the Contact page, where you’ll find email and phone support.
Follow us on social media and check our News section for the latest product launches and updates.